Troubleshoot

AI Task shows Error status when starting or not running at all.

Please ensure that all AI models has finished optimization and your camera is active. If the issue is still persists, please try restarting the ANSVIS Server

Server Return Data Mismatch

Make sure ANSVIS Client and ANSVIS Server have the same version

Server is disconnected.

The server machine has ANSVIS Monitor service run 24/7. When ANSVIS Server has an issue, it will wait for 5 minute for verification before auto-restart the ANSVIS Server.